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Lessons Learned II by Deb Ajango
Through careful examination of accident accounts, followed by analysis of what went wrong and what went right, author/editor Deb Ajango helps readers better understand how and why even seemingly best-laid plans sometimes fail. Starting with two in-depth case studies, and including insights from a number of contributing writers and interviewees, the book explores how accidents happen, how resulting devastation affects participants and their families, and how ramification of such incidents affect programs and employees.
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